Wallet Recovery Specialists

Locked out of a wallet
you own?
We help you back in.

KeyHaven recovers access to wallets you own: forgotten passwords, scrambled or incomplete seed phrases, corrupted files, damaged hardware. We do not recover stolen funds and we do not reverse transactions. If that is what you need, we will tell you plainly and point you elsewhere.

Begin a free assessment
68% Recovery rate on qualified cases
478 Cases completed to date
13 Median days to resolution
$0 Never charged at intake

About KeyHaven

Everything you need to know.

Scope of Work

What we recover and what we do not.

Forgotten passwords, incomplete seed phrases, corrupted wallet files, damaged hardware. We work only on wallets you own and give an honest assessment before any work begins. What we will never claim is equally important.

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Our Process

Five clear steps from first contact to recovered access.

Free triage, a flat assessment fee that tells you exactly where you stand, and a success fee charged only if we succeed. No urgency pricing. No steps hidden behind a paywall. The whole process is documented before you commit.

See the process

Pricing

Two fees, both disclosed before any work begins.

An assessment fee covers the technical examination. A success fee is charged only on recovery, and the assessment is credited against it. There is never a third fee. Exact amounts by tier are on the pricing page.

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Estate Access

When a family member's wallet outlives their access to it.

We help families, executors, and estate attorneys recover access to cryptocurrency held by someone who has passed away or lost capacity. Legal entitlement documentation is required before any work begins.

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Security Consulting

Build a setup you can trust for the long term, starting now.

For clients we have just helped regain access, and for anyone who wants their current storage arrangements reviewed honestly. Hardware wallet setup, seed phrase backup strategy, multisignature for larger holdings, and inheritance planning so the people who need access can find it.

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Start Here

Tell us how we can help.

No payment is taken here. We review every submission and respond within one business day.

What can we help you with?

What best describes your situation?

Select all that apply.

Tell us about the wallet and assets.

What do you recall?

Do not enter your actual password or full seed phrase here. Describe what you remember in general terms: approximate password length, how many seed words you have, which positions are uncertain. Sharing a complete working seed phrase with any third party (including us) would compromise your wallet's security and is unnecessary for triage.

Tell us about the estate situation.

We confirm legal entitlement to the estate before any work begins. This typically means a death certificate and grant of probate, letters testamentary, or equivalent documentation for your jurisdiction. We will ask for the relevant documentation once we have reviewed your submission.

What would you like help with?

No payment at this stage. We will respond with a description of what a session would cover and what it would cost.

Tell us about the incident.

Free reporting comes first. Before commissioning a trace, file a report with the IC3 at ic3.gov and the FTC at reportfraud.ftc.gov. This is free and creates the official record law enforcement needs. A tracing investigation is a paid service that produces a documentary report of fund movement. It does not recover funds.

How should we reach you?

We respond to every submission. No payment is taken at this stage.

By submitting this form you agree that KeyHaven may contact you regarding your inquiry. We do not sell or share your information. See our Privacy Policy.

Submission received.

A member of the team will review your submission and respond to within one business day.

If you do not hear from us within 48 hours, check your spam folder, then contact us directly at the official address in the site footer. We will never request payment before you have received a written response.